FAQ
Account management and security
- How do I add my emergency contact?Published on 24 July 2025Updated on 8 Sept 202587
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 8 Sept 2025140
- OKX Beginner's GuidePublished on 22 Aug 2025Updated on 8 Sept 20251
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202514,506
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 8 Sept 202510,080
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 8 Sept 20253,794
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 18 Sept 20253,741
- What is sub-account?Published on 22 Aug 2023Updated on 8 Sept 20251,685
- How do I change my email?Published on 6 Sept 2023Updated on 8 Sept 20253,644
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20253,141
- How do I change my phone number?Published on 7 Sept 2023Updated on 8 Sept 202512,955
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 8 Sept 202512,847
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 Sept 202511,154
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 8 Sept 20254,156
- How do I download my account statements?Published on 6 Nov 2024Updated on 8 Sept 202540
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