FAQ
Account management and security
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Sep 8, 202587
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Sep 8, 2025140
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Sep 8, 20251,533
- How do I register an account on OKX?Published on May 23, 2024Updated on Sep 8, 202522,914
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202514,503
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Sep 8, 202510,076
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Sep 8, 20253,793
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Sep 18, 20253,741
- What is sub-account?Published on Aug 22, 2023Updated on Sep 8, 20251,685
- How do I change my email?Published on Sep 6, 2023Updated on Sep 8, 20253,644
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Sep 8, 20253,135
- How do I change my phone number?Published on Sep 7, 2023Updated on Sep 8, 202512,952
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Sep 8, 202512,846
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Sep 8, 202511,146
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Sep 8, 20254,155